Before Reinstallation

• Make sure SafeQube 2 is configured properly. See the configuration guides for more information.

Updating via Dispatcher Paragon Management

1. Make sure, that your device is properly registered to IMS. If yes, in SafeQ Management > Devices > Hardware, a device is present on the list.

   

2. Online status indicates whether the device is connected and online or disconnected. For updating, it is necessary for the device to be online.

3. Software update status property indicates the status of the update.

   1. Pending – Updating of the device has not started yet.

   2. Updating – The device is in the process of updating.

   3. Up to date – The device is updated with the latest update package.

4. The update package can be uploaded at Actions > Upload software package. After the file is uploaded and correctly unpacked, the notification center displays a message. If the system does not inform you about a successful upload, it is not possible to proceed with the device update.

   

5. After the package is properly uploaded, in Action menu, select Update devices.

6. Select the device to update.

   

7. Choose a package version from the list.

8. An update can be scheduled for any time or started immediately using Update now.

9. Save the settings, and if Update now was selected, the updating process will start immediately.

10. After updating the process is complete, Software update status changes to Up to date.