Manage Users

About

Dispatcher Paragon requires an identity database in order to provide access control and/or accounting functions. The identity database can be internal, or can be an external database synchronized from LDAP, SQL DB, or a third-party system.

Displaying the Users list

In the Dispatcher Paragon Management Interface, select Users > Users to see the users list .

On the Users page, you can add and edit users.

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Working with users

Add New Item

Create a new user in the Dispatcher Paragon database.

Edit icon

Edit an existing user's settings (see Create and Edit).

Delete icon

Delete a user from the database. The user will be marked as deleted, but will still be included in reports. You can later restore a deleted user.

There are two limitations when deleting user in Dispatcher Paragon.

  1. the list of PIN and card values is emptied when the user is deleted.

  2. Related Dispatcher Paragon Payment System account is not deleted when the user is deleted in Dispatcher Paragon. This mean that creation of new user with the same username as deleted user will cause error in Dispatcher Paragon Payment System and the new user will be not able to login into terminal.

Access rights icon

Assign access rights for the selected user.

Filtering information to display in the Users list

The Users list includes filters that let you search for and display only specific data in the list.

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Filter name

Restrict to...

Username

Users with the entered Username (Login)

First name

Users with the entered First name

Surname

Users with the entered Surname

Card

Users with the entered card only

User note

Users with the entered user note

Active users

You can lists only Active users (default option) via page View action (top right corner)

Deleted users

You can lists only Deleted users via page View action (top right corner)

Role

Users with the selected role.

Cost center

Users with the selected cost center.

Updating, importing, and exporting user data

To access update, import, and export options, use Actions menu.

Action

Description

Data import

Import user data from a CSV file.

Data export

Export user data to a CSV file.

To access LDAP integration settings, click on Import Users from LDAP button or go to System menu > LDAP integration. Find details in LDAP integration .

Create and Edit

images/download/attachments/153632510/user-edit-ipm.png Attributes:

Attribute

Description

Username

Unique login (username) that identifies the user in the system for access rights to the Dispatcher Paragon interfaces. User's login has to be unique within single tenant - it is not allowed to create two (or more) users with identical login (username) within single tenant.

First name and Surname

User's first name and surname.

Password

The password is securely saved in the database. The text of the password cannot be displayed. If a user forgets his/her password, a new password must be generated.

Password complexity is affected by two system settings properties:

Minimum password length: minimumPasswordLength

This property enforces minimum password length for passwords entered by system users via this web interface (CSV imports and other external tools are not covered intentionally). If password has less characters then value of this property, password will be rejected and user will be informed about proper password length. Set value to 0 to allow passwords of any length.

Enforce strong passwords: enforceStrongPasswords

This property enforces certain rules that passwords entered by system users via this web interface (CSV imports and other external tools are not covered intentionally) must comply with, otherwise the password will be rejected and user will be informed about necessary requirements for a new password.

Strong passwords must match three of following criteria:

  • contains at least one lower case character (a-z)

  • contains at least one upper case (A-Z)

  • contains at least one number (0-9)

  • contains at least one non alphanumerical character (~!@#$%^&*_-+=`|\(){}[]:;"<>',.\?/)

Card ID/PIN

List of ID cards and PINs. Each user can have one or more ID cards. ID cards and PINs are used for user authentication at Dispatcher Paragon terminals.

Mobile Terminals

List of activated Mobile Terminals. Mobile Terminals are used for authentication with YSoft SafeQ Mobile Terminal.

E-mail

Enter an e-mail that will be used for sending messages to the user from the Dispatcher Paragon system.

Home directory

User's home directory (used for scanning to home folder). To support network scanning, the home directory must contain the complete path on the Dispatcher Paragon server or the complete UNC path. The home folder must be accessible by Dispatcher Paragon.

Cost center

A number that identifies the cost center assigned to the user. Each user must be assigned only one cost center.

Default billing code

Default billing code for the user.

Note

If a user is imported from LDAP, you will not be able to edit these attributes as LDAP is the place where they must be edited.

Attribute

Description

Terminal inactivity timeout

This figure defines a time limit after which the user is logged out of the terminal. This value is set for situations when the user forgets to log out and is thus is blocking the device for another user. This option also serves as protection against possible misuse of user accounts.

Delete jobs after printing

To delete jobs after printing, select Yes. To keep and save jobs after printing, select No.

Assigning roles to the user

  1. Scroll to section Roles.

  2. The user's access rights to printers and printer features are determined by the roles you assign to him/her.

  3. Assign a role (or multiple roles) to the user. For more information, see Manage Roles

Adding an alias to the user

Scroll to section Aliases.

The user's aliases can be managed on this page. Aliases are user's alternative usernames. An alias must be unique within the set of all active usernames and all aliases.

They are best used when a user has several accounts and the usernames aren't identical, for example in Windows or SAP. Authentication in Dispatcher Paragon is possible using alias and the spooler recognizes aliases as well. Aliases are a good way to tell Dispatcher Paragon that two or more usernames belong to the same user.

Aliases are useful for detecting the user's identity during printing.

Please note that user aliases are not recognized in Dispatcher Paragon Payment System, if connected to Dispatcher Paragon.

Assigning billing codes to the user

  1. Scroll to section Billing codes. Assign a billing code (or codes) to the user.

  2. Assigned billing codes will be available for the user on all interfaces with Billing codes (Terminals and Desktop interface)

Assigning price list to the user

Click Prices. Assign a price list to the user.

Attributes:

Attribute

Description

Use common price list

Prices are inherited from the cost center or device

Select price list for this user

Select this option if you want to specify price list for the user. See Managing assignable price lists for detailed usage instruction

Assign PIN to the user

Scroll to section PIN code.

You can enter PIN code manually, alternatively, you can generate PIN for user.

To enable PIN generator in the system, go to System > System settings and set following property to enabled:

  • PIN-generator - The option enables feature for generating a PIN code for oneself on the Dispatcher Paragon Management web interface.

If you choose to generate a new PIN you can choose if you want to generate code with unlimited validity or with expiration date.

Default expiration time is 60 days. You can change default value in System settings.

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Remaining expiration of the generated PIN code is displayed next to it in the user's Card ID/PIN list.

Display of the PIN may vary based on setting of conversionPIN property.

Assign Card Activation Code to the user

Card Activation Codes cannot be added manually to the user. Users can generate Card Activation Code for themselves from Management interface.

Alternatively, you can generate Card Activation Code for user.

Go to System > System settings and set following property to enabled:

  • puk-enabled - If enabled users are able to self-assign an unknown card using a generated Card Activation Code from the terminal interface.

  • Scroll to section Card activation code in User detail.

  • Generate new card activation code.

User will receive the new code via e-mail if enabled in System settings.

Assign Card to the user

Enter Card ID value to Card ID field and save.

The required form of entered Card may vary based on setting of conversion property.

Mobile Terminals

Mobile Terminals cannot be added manually to the user. Users can activate their Mobile Terminal by requesting activation through YSoft SafeQ Mobile Terminal application.

Once the Mobile Terminal is activated it will be added to the list showing all activated Mobile Terminals.

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Mobile Terminal activation can be deleted by tapping the trash icon.