Job list

The Job list enables you to view and manage Dispatcher Paragon print, 3D print, copy, fax and scan jobs.

Displaying the Job list

The Job list page provides an overview of print, 3D print, copy, fax and scan jobs in the system, to view the job list, select Reports > Job list.

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The Job list page includes default filters, action and view buttons, and the list of jobs.

Some country legislation (i.e. German) require that nobody, not even admin is able to see personal detail (and even job name) in various systems.

To achieve desired behavior set following System configuration options per tenant to these values:

  • showJobTitle: Disabled

  • show-job-user: Disabled

  • printJobAccessSafeMode: Enabled

Additionally value of property "web.databaseEditor.enabled" must set to false in configuration file c:/DispatcherParagon/management/conf/safeq.properties:

  • web.databaseEditor.enabled = false

Filtering the Job list

Default job list filters

Use the default filter options to display only specific jobs:

  • Date from – exact time, in 24-hour format

  • Date to – exact time, in 24-hour format

  • Device group – filter by device group

    • When Device group filter is set to any SPOC server, informative label about job synchronization is displayed

  • User/cost center – filter by user/cost center

  • Device – filter by device

  • Queue – filter by queue name

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Advanced job list filter

To filter jobs according to more job properties, click on Advanced. images/download/attachments/153632256/image2018-2-8_10-26-53.png

Select job status filters as follows:

  • All jobs/2D/3D - Select if you want to include 3D printing to your job list results

  • Printing – The job is being sent to the printer or is being printed. You can view detailed information about the job process. Typically, the job is sending data, waiting for the print to start, waiting for the print to be completed, or waiting for accounting.

  • Pending – The job is ready to be delivered to a printer. The job will be printed when previous jobs have been printed or it will wait for another printer to change to the "ready" status.

  • Accepted – The job was accepted by the spooler and has been added to the secured queue and is waiting for the secure release.

  • Printed – The job was successfully delivered to the printer and accounted.

  • Local Print – The print job is registered via local monitoring.

  • Scan – A registered and accounted scanned document.

  • Copied – A registered and accounted copy.

  • ReQueued – The job was queued for printing again.

  • Cancelled – The job was cancelled by the user (for example, the user selected "delete" at the terminal).

  • Cancelled at start – The job was cancelled during server restart.

  • Rejected – The job was denied due to insufficient credit or rights.

  • Printer error – The printer is not receiving jobs or an error occurred during printing that Dispatcher Paragon cannot resolve. In most cases, the exact reason for the error is provided.

  • Spooler error – Server spooler error (for instance, connection to the database failed or the job could not be read from the hard drive).

  • Security violation – The spooler detected an unauthorized job modification.

  • Deleted – The job was deleted from the spooler and cannot be restored or worked with.

  • Batch accounting – The job is part of a batch print.

  • Non-Dispatcher Paragon copy/print – Dispatcher Paragon detected a print job that is not part of the Dispatcher Paragon system. The Dispatcher Paragon system files such an event, marks it, and accounts it. (A non-Dispatcher Paragon copy/print should not happen, but because of the complexity of certain printing environments, it does occasionally occur.)

  • Outgoing fax - A registered and accounted outgoing fax job.

  • Incoming fax - A registered and accounted outgoing fax job.

  • Printed incoming fax - A registered and accounted outgoing fax job that was printed.

  • Fax errors - A failed incoming or outgoing fax job.

Views

To use different Job list view options, click on Views and then select the desired view.

  • My jobs – Only jobs of the authorized user

  • Job list – The entire Job list

  • To be printed – Only jobs waiting to be printed

  • Favorites – Only Favorite jobs

  • Unidentified owner – Only jobs not belonging to any user in system

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To work with selected jobs, check the checkbox next to the job and then click on and select the option you need.

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Main actions are also available for each job directly in job list lines.

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Working with selected jobs in job list

After you select a job or multiple jobs, click the required action from Actions list or buttons in the job list line.

Name

Availability

Description

Detail

Always

Display detailed information about the job.

Requeue

Only if job is not deleted and is not currently being printed. Not supported for 3D jobs and fax jobs.

Requeue the job to print if the print failed or the job has already been printed.

Preview

Only if Preview feature is enabled, printing parser is installed and enabled, and job has not been deleted

Preview the job.

Assign to user

Only if job is not assigned to any user in system

Assign jobs that have an unidentified owner to an existing user.All current and future jobs from the unidentified owner will now be assigned to the user you selected.

Delete

Only if job is queued to be printed in a direct queue

Remove the job from the queue and cancel its planned print operation.

Checkbox

Only if job is not a fax job, deleted job or copy job.

Check the box to mark jobs for bulk action. Available actions are located in the top right Action menu.

Displaying detailed information about a print job

In Job list, click on icon or double click on the table record (row) to display job info.

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Attribute

Description

Basic

Job name

Name of the print job - name of the job is not visible if configuration property showJobTitle is disabled

Owner

Information about the job's owner - information is not visible if configuration property show-job-user is disabled

Favorite

If job is marked as favorite (yes) or is not marked as favorite (no)

Billing code

Name and description of assigned billing code

Fax type

Type of the fax job (e.g. Sent via telephone line, Sent via internet , Sent to device's IP address, etc. only for fax jobs)

Fax recipient

Recipient of the internet fax (only for outgoing internet fax jobs)

Pages

Type

Information about duplex prints (This data is collected only if the internal parser is enabled.)

Number of pages (normal)

Number of normal (A5/A4/letter) pages (This data is collected only if the internal parser is enabled.)

Number of pages (large)

Number of large (A3/legal/tabloid) pages (This data is collected only if the internal parser is enabled.)

Average coverage

Average coverage percentage (This data is collected only if the internal parser is enabled.)

Status

Current status

Current job status

Last state change

Last date and time time that status changed

Note

Provides additional information about job

Job reception

Assigned to queue

Name of the assigned print queue

Spooler Controller group

Name of the Spooler Controller group which accepted the job

Spooler Controller

Name of the Spooler Controller which accepted the job

Spooler Controller network address

IP address of the Spooler Controller which accepted the job

Spooler Controller GUID

Unique identifier of the Spooler Controller which accepted the job

Spooler GUID

Unique identifier of the FlexiSpooler which accepted the job

Management Server

Unique identifier and IP address of the Management Service which accepted the job

Sender

Contains sender's IP address (if the sender's machine is not the same as the one FlexiSpooler runs on), otherwise contains FlexiSpooler machine's NetBIOS name. Also contains sender's username and date and time the job was accepted by the receiving FlexiSpooler.

Tags

Allowed system tags

Enabled system tags for the job

Denied system tags

Disabled system tags for the job

Allowed user tags

Enabled user tags for the job

Denied user tags

Disabled user tags for the job

Advanced

File

Name of the job file stored on the spooler

File size

Size of the file on spooler

Job ID

Generic and unique ID number of the job in the database

Job History

Displays history of operation with the job.

Preview

Displays job preview as seen on terminal.

Tools in detailed job list

Job list, find the job; then click on icon images/download/attachments/21955570/job_info.png or double click on job .

Requeue

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Attribute

Description

Select the target queue from the list

Select a print queue from the list of available queues.

Type the name of target queue manually

Type the name of the target print queue.

Requeue

Perform action requeue according to options selected above

Change job Owner

This tool allows you to change owner of the job by selecting another user from list.

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Favorite

This tool allows you to mark and unmark job as favorite.

Assign

Assign jobs that have an unidentified owner to a new or existing user. All current and future jobs from the unidentified owner will now be assigned to the user you selected.