General notes

Embedded Terminal is a software extension of Sharp devices.
Without EAM module, Scan management is not available and a print job list is not refreshed after print.
Embedded Terminal requires licensed and configured Sharp OSA Platform (ACM and EAM module) at the device (OSA version 3.5 and higher).

Known limitations

Logout with card is not possible when card reader is in keyboard mode.
Logout with card is not possible when device is not fully unlocked (user did not enter to copy or scan application after log in).
The initial-screen property is only supported on devices with OSA 4 and higher.
If the MFP device is asleep, user must start the device manually before swiping the card at USB card reader.
When the user credential (i.e. user name, password) are not filled in, the Login button is active, but it does not make any action.
Print is not supported for users with username "admin", "blankuser", "service", "users", "other", "other2", "system", "invalid", "vendor", "vendor2" and "servicefss" as these are internally reserved words.
In case of changing AMX2/3 license keys, Terminal Server must be restarted before installation of ET.
In IC Card Mode enabled on device and Sharp mode set on USB card reader swiping card causes occasional blinking of display.
The Authentication feature has to be installed with the mode set to To device when both AMX2 and AMX3 licences are enabled.

Proper functionality of Advanced Finishing options is guaranteed only with Dispatcher Paragon Universal Print Driver.
The following options are not supported: 3-punching and top punching, staple-right, half-folding and Page Range.
Not all Finishing options are supported on every device, for detailed information please see the Hardware Compatibility list.

Dispatcher Paragon Payment System is not supported on devices without AMX 3 license.
The print/copy operation may not stop immediately once the minimal balance is reached. Depending on the device, there can be a small delay that allows the users to overrun their balance by about 4 pages. Therefore, registration of debt has to be allowed in Dispatcher Paragon Payment System. Otherwise, user would be able to continue printing and copying even after using up credit.
When the job is suspended due to insufficient funds, the following behavior differs depending on the supported OSA version.
- OSA version < 4.0 It is not possible to print, copy or scan on the device, unless the suspended job is manually deleted.
- OSA version ≥ 4.0 Suspended scan and copy jobs are automatically deleted; Print jobs are stopped and waiting for user input (retry / delete).
If more jobs are printed in one batch, it might happen that the following jobs are suspended even though the user has enough credit.
- The reason for this is that the quota calculation for the next job is done before the accounting information from the previous is sent.
- The suspended jobs can be released by on the "Limits" native screen, here it is possible to select the suspended job and re-check the limits. After confirmation the job is released.

It is not possible to use quota defined as PRINT or COPY (without color specification). Only definitions like PRINT COLOR or COPY BW are allowed.
Print all or print more jobs - it is possible that not all jobs are printed. It depends on balance of quotas. The strategy for reservation is the same as for credit handling.
- Balance < 100 - whole quota is reserved (jobs have to be printed one by one)
- Balance ≥ 100 - half of quota is reserved (jobs can be printed in batches)
It is possible, that device will copy or print up to 3 pages more than allowed by quotas. Therefor, user can end up with negative quota limit.

The Authentication feature has to be installed with the mode set to To each application.
Authentication is not required for copying.
Authentication screen is displayed after pressing Sharp OSA button.
Copy and scan jobs are not visible in SafeQ web interface.
Copy, scan and print jobs are not visible in history screen.
Accounting is not available.
After installation, logout and after cancelling card assignment or authentication, user is navigated to screen “Select external application”.
In the case that the Authentication Mode is configured "To each application", the USB IC Card mode is not working (the USB keyboard mode must be configured).

After authentication user is navigated directly to the embedded terminal application (The initial-screen property has to be set to sqprint).
Return to embedded terminal from Sharp native screen is not possible.
Scanning is not available.

In the case that both licenses are enabled (AMX2, AMX3) and the user login, he is taken to the Sharp OSA native panel (not directly to YSoft application).
The Authentication feature has to be installed with the mode set to To device.